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Laundro
On-Demand Platform Built by RichestSoft
Laundro is a next-generation laundry service based on the traditional walk-in dry cleaning model. With a very competitive local market, the brand aimed to offer more convenience, transparency, and reliability to its customers - and at the same time better control over operations and pace of growth. To turn this vision into reality, Laundro partnered with RichestSoft to develop a scalable, technology-centric digital platform that streamlines work processes, drives adoption, and facilitates continued growth.
Real Numbers. Real Business Impact
Here are the key business metrics that show the real impact of the platform:
10,000
App Downloads (Android + iOS)
40
Repeat Orders
4.5
App Store Rating
30
Customer Retention Increase
About Laundro
Laundro competes in a market for laundry services in which most customers order via walk-ins or phone calls. The company had no digital touchpoints, which hindered growth, the ability to move quickly, and retain customers. Laundro also wanted to bring a host of other digital-age benefits to its operations, including real-time tracking, automated workflows, data analytics to drive smarter business decisions, and more.
What RichestSoft Delivered
RichestSoft built a highly customized on-demand laundry platform tailored to Laundro’s business model.
Customer Mobile App
A branded app with features that make it easy for users to interact with the laundry service:
- Schedule pick-ups & deliveries
- Real-time order tracking
- Digital payments & order history
- Ratings, feedback, and repeat orders
Staff & Delivery App
A companion app for delivery personnel and staff to manage pickups and deliveries intelligently:
- Smart scheduling & route updates
- Instant order notifications
- Daily task lists and order status updates
- Earnings dashboard
Admin & Business Dashboard
A full management panel for business owners to control and track operations:
- Orders, revenue, and customer data insights
- Staff allocation and status tracking
- Marketing automation (push notifications, offers)
- Analytics for smarter decisions
Technologies & Tools We Used
To build a fast, reliable, and scalable platform for Laundro, RichestSoft used a carefully chosen technology stack, including:
Flutter
Cross-platform mobile app (Android & iOS)
Laravel
Scalable backend & APIs
MySQL
Secure data storage
AWS
Cloud hosting & infrastructure
Firebase
Real-time updates & push notifications
Google Maps API
Pickup & delivery tracking
Stripe / Razorpay
Secure digital payments
Summarized Business Impact
Here’s what changed for Laundro after launching the RichestSoft platform:
- Customer Experience Upgraded: 4.5+ average app rating with strong user adoption.
- Operational Costs Reduced: Time spent on manual tasks dropped sharply.
- Predictable Revenue: Repeat orders stabilized monthly revenue.
- Scalability Built In: Platform ready to support expansion to new areas without overhaul.
