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Give the support to the customers they demand. This way, you not only solve the issues they are facing but also win their trust and build goodwill among them. Salesforce Service Cloud just does that for you and never let your customers face a delay in support or service that would harm your company’s goodwill.
All the agent data and information from various social media channels are placed in a strategic & segmented manner for easy access.
Spread your company’s knowledge base that is easily accessible to the customers. This way, your customers won’t have to waste time and Surf here and there on the internet.
Learn to Resolve queries on social media channels and never leave any customer disappointed.
Our Salesforce Service Cloud Consultants suggest solutions to take total control on service section under the Field Service Lighting of Salesforce.
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